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＜Our Service Terms of Use＞

 

Article 1: Purpose These terms and conditions govern participation in the various events (travel clubs, tea gatherings, etc.) provided by "Hobby Trip Navi." Participants must agree to these terms before using the service.

Article 2: About Our Service Our service is not based on the Travel Agency Act. All travel and accommodation expenses are the sole responsibility of the participant.

Article 3: Rules of Participation

• Consideration for Others: Please be considerate of other participants and the people you meet at the travel destination.

• Personal Responsibility: You are responsible for any accidents or injuries that occur during the event.

• Prohibited Actions: Acts that cause a nuisance to other customers (violence, abusive language, slander, etc.) and acts that violate the law are strictly prohibited.

• Local Instructions: Especially for tea-picking tours, we may use farms, collaborate with other businesses, or use shrines and temples. Please follow the instructions of the local staff.

 

＜Cancellation Policy＞

 

Article 1: Cancellations

☆ Regular Travel Club & "Yuru Teatime"

• 3 or more days before: Full refund of the participation fee (minus transaction fees).

• 2 days or 1 day before: 50% refund of the participation fee.

• On the day of: No refund.

☆ Collaborative Events

• Cancellation by Host: If the minimum number of participants is not met or the host decides to cancel the event due to their own circumstances, you will be notified by email by the day of the event, and the participation fee will be fully refunded.

• Cancellation by Participant: No refund will be provided for any reason.

☆ "Den-chakai" (Teatime on the Train)

• Cancellation by Host: We may make a last-minute decision on whether to hold the "Den-chakai" based on the day's conditions. If it is inevitably canceled, we will contact you by the time of the event. In case of cancellation by the host, the participation fee will be fully refunded.

• Cancellation by Participant:

  • If you contact us by the day before the event: Full refund of the participation fee (minus transaction fees).

  • If you contact us on the day of the event: No refund.

☆ Overseas, Premium & Irregular Travel Clubs

• Up to 2 weeks before: Full refund of the participation fee (minus transaction fees).

• After that: No refund.

Article 2: Event Cancellation

• By Host: If the event is canceled by the host due to not meeting the required number of participants, bad weather, or a disaster, the participation fee will be fully refunded.

  • Note: For irregular, overseas, and premium travel clubs, if the required number of participants is not reached one week before the event, it may be switched to a regular travel club, "Yuru Teatime," or "Den-chakai." In that case, you will be notified separately.

• By Participant: No refund will be provided for any reason for cancellations made after the specified deadline or on the day of the event.

Article 3: Refund Method Refunds will be made via bank transfer or to your credit card for cashless payments. The participant is responsible for any transaction fees.

 

＜Q&A for First-Time Travelers＞

 

Q: Is it okay to join alone for the first time? A: Yes, we welcome you! Most of our participants join alone. We value creating a cozy atmosphere, so you'll easily find companions to talk to about your travel anxieties or interests.

Q: I'm not confident about my physical stamina. Can I still join? A: The pace of the trip is adjusted flexibly to match the physical condition and wishes of all participants. You can rest assured that we won't rush you or make you walk for long periods.

Also, our service does not include transportation fees in the participation fee. This allows us to freely choose the most suitable mode of transportation based on the weather and the group's circumstances on the day. For example, if a planned train is delayed, or if the group decides that a bus, taxi, or even a rental bike would be more comfortable, we can change the plan flexibly. If you have a desire to "enjoy the trip without rushing" or "take our time together," please let us know. We'll work together to create the most comfortable trip for everyone.

Q: What should I bring with me? A: Please wear comfortable clothes and walking shoes. We will inform you in advance of any specific items needed for each trip.

 

＜Q&A: New Perspectives on Travel and Knowledge＞

 

Q: What is the biggest difference from a general tour? A: A general tour's purpose is to "go to a predetermined place," while our trip's purpose is to "build your own travel style." We value enjoying the journey itself, meeting local people not found in guidebooks, and making unexpected discoveries. We hope you can take the experience from this trip as "guidance" to create your next journey on your own.

Q: I don't have any knowledge of traditional Chinese medicine or herbal medicine. Can I still enjoy it? A: Yes, of course! Our service is not a place to study a specialized academic field. We aim to help you gently and enjoyably learn health tips that can be useful in your daily life over a cup of tea. You'll find hints to foster an awareness of "protecting your own health."

Q: What kind of people participate? A: A wide range of age groups, from people in their 20s to 50s and even older, participate. Many of them are people who want to enrich their lives through travel and new learning.

 

＜Other Q&A＞

 

Q: Actually, I'm an alien. Can I participate? A: Yes, you are more than welcome! Our service values accepting everyone as they are, so whether you have a bug-like face, you're a fairy, or a person from the future, we will welcome you warmly. However, we ask for one promise: please refrain from harming or causing a nuisance to other participants or those around you (e.g., getting violent, using abusive language, destroying public property), for any reason. Let's respect each other and spend a safe and fun time on our journey together.

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